Hi, we are closed from 23rd November till 5 December 2009.
Items paid after 23rd November can only be sent after we have reopened on the 6th. Sorry for the inconvenience. Thank you and come back soon! |
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GENERAL SHIPPING TERMS AND RETURN POLICY
- SHIPPING METHOD AND DESTINATIONS:
- We ship most item to Malaysia only and by POS Malaysia only.
- We ship only certain items internationally. Items shipped internationally are to destinations served by POS Malaysia (national postal services of Malaysia) only. Shipping may be by international air mail/parcel (registered post) or ‘pos laju’ (EMS) or a courier service determined by seller. See also details in the description of item.
- We do not ship to postboxes.
- Items are sent as document items in envelopes, mailers or in a package, determined by seller.
- We ship items once or twice a week only, usually within 3 working days. Delivery may take about 7 to 35 days depending on destination (check delivery time from Pos Malaysia Online).
- Buyer will be issued a postal tracking number for items sent by registered post and EMS.
- Seller is not responsible for items lost by post. Buyer has to bear the cost and postage charges, including fines by postal services.
- It is recommended that buyers outside Malaysia select postage by EMS through POS Malaysia.
- The seller is NOT responsible for item returned or notified as unclaimed. Buyer must also pay an addition 5% of the cost of the item, as handling ad administrative charges for item to be claimed by us before we resend. Buyer MUST also pay for additional postage charges if item is to be resent.
- POSTAGE/SHIPPING AND HANDLING CHARGES:
- Buyer pays for shipping/postage cost and handling charges according to destination country as determined by seller. Any tax or charges at receiving destination must be paid by buyer.
- Item will be shipped to buyer’s eBay shipping address only. Buyer must have a verified eBay account with address.
- Buyer pays all additional postage charge if postal address in buyer's account is incorrect and the seller is not informed.
- For combined purchases, see description of item, or our store page, if any.
- SHIPPING DISCOUNTS:
- Shipping discounts are only given for selected items and will be specified in the description. Please read details described or our store pages and links.
- PAYMENT TERMS:
- Shipping will be initiated after payment is received. Method of payment accepted is by PayPal or bank deposit payment. Please read details in description carefully.
- Payment must be made within 5 days of purchase unless otherwise stated. If payment is not made within this period, the seller will consider purchase as canceled.
- For payment by bank deposit, buyer MUST pay commission charged by the bank.
- Please read our FAQ and Payment Terms.
- Full payment for item and shipping must be made before item is sent.
- RETURNED ITEMS:
- Please read details in description of items
- Electronic products/ USB drives/gadgets: All USB gadgets/ devices do not come with warranty from sell, unless specified in item description. Products are non-returnable as we always ship products in excellent condition and cannot accertain misuse of such items.
- Item returned to us due to wrong address from Buyer
- If the item is sent back to us due to Buyer having a wrong or incomplete address in their record on eBay, or Unclaimed, the buyer MUST pay for DOUBLE the postage charges (as listed) for the item to be sent back. Buyer must also pay an addition 5% of the cost of the item, as handling ad administrative charges for item to be claimed by us before we resend.
- No refund is given if buyer chooses not to have the item re-sent.
- Holidays
- Please note that this store is actually closed on Fridays and Saturdays and on public holidays in Malaysia. However, we may respond to you during holidays. We ship items at least twice a week
- Feedback
- A positive feed back is appreciated when you receive your item. We in turn gives positive feedback to our good customers.
Thank You. |
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